Careers

Senior Commercial Account Manager

Westmont, IL

In
this blended role 50% of the time will focus on the ongoing management
of commercial clients, retention of new and renewal clients, and maintaining a
partnership with the producers to support business development activities while
upholding high service standards.

The remaining 50% of the time this role
will focus on Workers’ Compensation coordination and assist with the
underwriting process prior to submission to carriers along with management of a
large client Workers’ Compensation program.

This portion of the position is
responsible for new business Workers’ Comp. underwriting, including but not
limited to auditing and correcting client and employee classifications to
ensure the ongoing integrity of the book of business, and partners with outside
vendors and internal staff to ensure the profitable growth of Workers’
Compensation revenue.

Senior
Commercial Account Manager Job Responsibilities

Account
Management

Use property and risk management expertise to find
solutions to complex client needs

Work with producer / sales team to secure necessary
underwriting information

Complete underwriting – loss-pick analysis of workers’
compensation policies

Evaluate risk and analyze critical information

Coordinate the rating / pricing of each account

Prepare quality submissions to carriers on behalf of
client or prospect

Track underwriting submissions

Review and analyze quotations received from carriers;
confirm policy issuance details are accurate

Prepare professional and accurate proposals and
summaries for presentation to clients

Review endorsements for accuracy

Review newly issued policies for accuracy before
delivery to clients

Review daily correspondence, report, endorsements, loss
control reports and inspections

Process premium audits and assist client in event of a
dispute

Process claim reporting on an as needed basis

Perform contract review with respect to insurance
requirements

Prepare and deliver timely binders and invoices upon
binding of coverage

Collaborate in a professional manner with all clients,
carriers, producers and peers

Maintain current knowledge of underwriting requirements
and authority outlined by each carrier

Lead/Perform special projects as needed

Workers’
Compensation Coordination

• Review prospect underwriting information to evaluate
  prospective clients’ degree of Workers Compensation risk
• Partner with sales to gather complete and accurate
  information to support underwriting decisions
• Conduct current Workers Compensation client base audits
  to ensure both client and worksite employee classifications are correct
  and updated and that proper premium collection is maintained
• Update underwriting procedures, policies,
  communications, classifications, and rates to maintain compliance with all
  state and federal regulations
• Respond both accurately and timely to all information
  requests from Workers Compensation clients, internal departments,
  insurance vendors, and regulatory agencies to provide a high level of
  service accountability
• Prepare management reports to provide information for
  making business decisions. Assist management in evaluating information to
  determine suitability of continuing individual client relationships.
• Educate sales to help them obtain additional client
  information in support of underwriting and classification decisions and to
  respond to regulatory inquiries when necessary.

Senior
Commercial Account Manager Job Requirements:

5 years of commercial insurance experience (workers’
compensation, property, general liability, auto, umbrella, etc.)

Ideally the person will have insurance agency
experience rather than carrier experience

Familiar with rating and underwriting guidelines

Knowledge of Workers’ Compensation underwriting
procedures and policies a plus

Proficient with Microsoft Word and Excel

Experience with Agency Management System AMS360 or
other similar software desired

Strong analytical and organizational skills

Capable of working with minimal direction

Willingness to accept tasks or new responsibilities;
lend aid when needed

Senior
Commercial Account Manager Benefits:

• Full benefits: Medical, Dental & Vision Insurance
• FSA – Health Care Flexible Spending Account
• Life Insurance
• Short & Long-Term Disability
• 401K & CollegeBound Fund 529
• PTO
• Pet Insurance
• Consistent schedule & full-time work: M-F 8:00AM to
  4:30PM
• Positive work environment – work/life balance
• Free parking & easy access to major highway