Construction Defect Specialist
General Search & Recruitement
Construction Defect Specialist
Georgia ● Massachusetts ● Ohio ● Texas
Location: Hybrid Work Model – 2 days in office
Are you a seasoned professional in the insurance industry with a knack for handling complex construction-related claims? Join our Client Company’s Construction Claim team as a Construction Defect Specialist and play a pivotal role in ensuring top-notch claim handling, making coverage determinations, and driving cases towards efficient resolution. With multiple locations available, you will have the opportunity to thrive in a dynamic environment and make a meaningful impact.
How You’ll Make an Impact:
- Investigate, evaluate, negotiate, and settle construction-related loss claims, focusing primarily on construction defect claims across various jurisdictions.
- Cultivate strong relationships with our agency force, insureds, claimants, experts, attorneys, and internal stakeholders.
- Serve as a construction subject matter expert both internally and externally, enhancing expertise through continuous learning and knowledge sharing.
- Provide valuable feedback to underwriters and support their business and marketing initiatives.
- Deliver initiative-taking customer service throughout the claims process, ensuring timely responses and setting appropriate expectations.
- Contribute to team success by maintaining elevated levels of customer satisfaction.
- Pursue risk transfer opportunities and collaborate with co-carriers to achieve favorable outcomes.
- Set accurate reserves and monitor reserve accuracy over time.
- Adhere to best practices and compliance standards.
- Manage paid losses efficiently and settle claims at optimal times.
- Collaborate with defense counsel on litigation strategy and cost control.
- Attend mediations, trials, and travel overnight as required.
- Utilize approved suppliers and manage non-legal expenses effectively.
- Participate in company-wide Large Loss Roundtables and provide regional guidance to associates.
What You will Bring:
- Must possess or secure and maintain appropriate state adjuster licenses and continuing education credits.
- Bachelor’s degree in business administration, Risk Management, or related field with 6 years of insurance experience managing high-complexity claims, or 8 years of relevant experience.
- Ability to adjudicate complex claims at high authority limits, demonstrating strong analytical and problem-solving skills.
- Willingness to travel overnight up to 20%.
- Excellent verbal and written communication skills, negotiation abilities, and diligence.
- Strong multitasking and prioritization skills, with proficiency in file management and organization.
- Creative critical thinking skills and familiarity with insurance policies and processes.
- Experience in construction defect litigation and mediation management.
- Strong coverage experience in CGL policies, especially related to construction losses.
- Previous involvement in insurance claims with a focus on commercial claims.
If you are ready to take on challenging construction-related claims and make a significant impact in our team, apply now, and join us at one of our multiple locations!