Archive for January 2017

Walnut Creek, Calif. CSAA Insurance Group, a AAA Insurer, has named Kevin Yoo as the company’s new claims executive. Yoo will lead the claims organization, including four claims operations centers across the country, strategic planning, and all administrative responsibilities for … Read More Read more here:: Insurance Journal       

Superior Court Judge Katherine Bacal has denied State Farm’s request for a temporary restraining order in an attempt to delay California Insurance Commissioner Dave Jones’ enforcement of his order directing the carrier to reduce homeowners and renters rates by 7 … Read More Read more here:: Insurance Journal       

A former Washington state corrections officer accused of holding three jobs while claiming he was too disabled to work will serve seven days behind bars along with home detention. John J. Gruden, 44, pleaded guilty to felony, first-degree theft in … Read More Read more here:: Insurance Journal       

By L.S. Howard PERILS AG has disclosed its second loss estimate for the series of earthquakes which hit Central Italy between Oct. 26 and Oct. 30, 2016. Affecting the regions of Lazio, Marche and Umbria, the series included three major earthquakes with moment … Read More Read more here:: Insurance Journal       

Spanish insurer MAPFRE Group’s new CEO for its North America arm has assumed his responsibilities. Alfredo Castelo is now president and CEO of both MAPFRE U.S.A. Corp. and MAPFRE North America region. He is replacing Jaime Tamayo who was promoted … Read More Read more here:: Insurance Journal       

XL Catlin has announced the appointment of Dr. Henna A. Karna as chief data officer, reporting to XL’s chief platform officer, Myron Hendry. Karna has more than 20 years’ experience leading data-driven, digital innovation and positive disruption within the insurance industry, … Read More Read more here:: Insurance Journal       

By Mark Hollmer Valen Analytics has been acquired by Insurity, a Connecticut-based company that supplies software, data processing and analytics for property/casualty insurers. Neither side disclosed financial terms. Valen is perhaps best known for its InsureRight Platform and its predictive analytic products designed … Read More Read more here:: Insurance Journal       

How Empowered Employees Can Impact the Client Experience By: Crystal Spraggins, Omnia By now, you may have heard about that audiotape featuring a Comcast employee and a long-suffering customer who wanted nothing more than to have his service canceled sans fuss. Unfortunately, the very aggressive and very talkative sales representative refused to comply until the…

5 Soft Skills You Need to Get Hired Posted by John Krautzel, Beyond A job description usually contains a listing of specific hard skills that are necessary for anyone applying for the position. These often include industry expertise, technological capabilities and leadership experience. Soft skills don’t usually appear in job postings, but they’re crucial to…